Gaming is for entertainment, not a guaranteed way to earn money. 12b wants you to stay in control at all times. Learn how to set limits, avoid addiction, and play responsibly.
At 12b, we believe online gaming should be a source of entertainment – a way to unwind, never a cause of financial stress. Responsible gaming isn't just about self-control; it's part of a healthy, balanced lifestyle.
Online gaming is growing in popularity across Bangladesh. But like any form of entertainment, it needs boundaries. Responsible gaming at 12b is not just a list of rules — it is our sincere commitment to your well-being.
We know the urge to chase losses can be hard to resist. It may feel tough to stop in the moment, but making the right call is what keeps you better off in the long run. 12b is with you every step of the way – not just when you win, but at every moment.
Responsible gaming means you decide how much time and money you spend. Using 12b's advanced tools, you can set limits, take breaks when needed, and review your gaming habits.
Remember — gaming should never be a way to pay off debts or earn a living. If you feel things are getting out of control, seek help right away. There is no shame in it — asking for help is the bravest thing you can do.
All of 12b's responsible gaming tools are completely free and can be activated from your account at any time.
Important: Online gaming carries financial risk. Never bet more than you can afford to lose. Chasing losses by placing more bets always makes things worse.
Ask yourself the questions below. If you answer "yes" to most of them, it may be time to seek help.
Do I tend to spend more than my set budget?
Do I chase losses by placing bigger bets to try to recover?
Are your family or friends worried about how much you're gaming?
Do thoughts of gaming cross your mind while you're working or studying?
Do I find it hard to stop gaming?
Have I taken on debt or missed important bills because of gaming?
If you need help, contact us today at [email protected].
We've built 6 powerful tools to help you stay in control at all times.
Set a daily, weekly, or monthly maximum deposit limit. Once a limit is set, increasing it requires a 7-day waiting period, while lowering it takes effect immediately.
Set a maximum time limit for each gaming session. Once the time is up, you will be logged out automatically and receive a warning notification.
Gaming will automatically stop once you've lost a set amount. This protects you from serious losses on a bad day.
Take a voluntary break from 1 day to 6 weeks. During this period, you will not be able to log in and promotional emails will be paused.
Option to close your account from 6 months up to permanently. Any attempt to open a new account during self-exclusion is detected and blocked.
Your full gaming history, win/loss record, and spending breakdown are available to view at any time. It's a great way to understand your own habits.
Gaming addiction doesn't happen overnight. It develops gradually, and recognizing the early signs makes it much easier to address.
Budget Overrun: You keep spending beyond the limits you set for yourself.
Chasing losses: Placing larger bets after a loss with the mindset that "this time I'll win."
Losing Track of Time: You lose track of time and don't realize how late it's gotten once you start gaming.
Privacy: You're hiding your gaming from family or friends.
Financial issues: You're unable to cover everyday expenses because of money spent on gaming.
Emotional Changes: You feel restless, irritable, or low when you're not gaming.
Relationship Strain: Gaming is causing friction with the people closest to you.
Playing responsibly on 12b means following a few core principles that keep your gaming experience enjoyable and safe.
Decide how much you're willing to spend before you start playing. Treat it as money you're prepared to lose.
Decide how long you will play before you start. Set an alarm and learn to stop.
Gaming is entertainment. There are no guaranteed wins – always keep that in mind.
Never game when you are angry, stressed, or under the influence of alcohol.
Don't let gaming replace time with family or your social life.
Protect yourself from the urge to keep playing even after a big win.
Activate protection on your account in just a few simple steps.
Log in to your 12b account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option and open it.
Set a deposit limit, time limit, or loss limit. Each option can be configured independently.
Save your changes. Lowering a limit takes effect immediately; increasing one requires a waiting period.
For self-exclusion or a long-term break, contact us directly at [email protected]. Our team is available 24/7 to help.